Security Documents

Sensitive materials are shared through a controlled due-diligence process to protect customers and Energy’s environment. Tell us what you need and we will review the request.

Materials that may be available

  • Security overview and system description.
  • High-level architecture and data-flow overview.
  • Policy summaries.
  • Access-control and secure-development overviews.
  • Incident-response and business-continuity overview.
  • Privacy Notice and Data Processing Addendum, when available.
  • Approved subprocessor list.
  • AI and model-provider overview.
  • Selected security questionnaires.
  • Penetration-test summary or attestation, only if approved.
  • SOC 2 report, only if issued.

What we do not routinely provide

  • Detailed network diagrams.
  • Live configurations.
  • Credentials or access methods.
  • Raw penetration-test findings.
  • Detailed internal alerting rules.
  • Information that would materially increase risk if disclosed.

Request access

The Computer Work Company, Inc.535 Mission Street, 14th Floor, San Francisco, CA 94105Security, legal, and service: security@getenergy.comPrivacy: privacy@getenergy.com

This page is provided for general information and does not amend the applicable agreement. Energy’s practices may vary by product, service, configuration, and region.

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